10.09.2015
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
19.03.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Have stayed here on a number of occasions,Owen on reception has always been more than helpfull even managed to get me a jump start after running down my battery overnight.To have your breakfast served to you at the table makes all the difference,evening meal first class food and no complaints with the service.If every hotel in this country had someone as pleasent as Owen at reception we would have a lot more visitors to this country,many thanks again Brendan.
16.03.2015
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
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Comfort of accommodation
Overall service and staff friendliness
I've stayed at this hotel many times and always found it comfortable, welcoming and good value for money
10.03.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Attended a wedding there on Saturday 7th March. Staff were welcoming, friendly, helpful and efficient, food and service were high standard, and room was clean and comfortable. I will recommend to my friends and colleagues when they come to visit.
19.02.2015
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
I have stayed in hundreds of hotels around the world and on this stay, I may well have complained about the noise every night outside my bedroom from the night club. However, the outstanding customer service from the concierge (and I am sorry I did not get his name) made me feel so welcomed and special, that I did not have the heart to. You have an amazing staff member there, well done.
2nd stay here in as many weeks and just as good as the last time. Room was better to be honest as it was on other side of the hotel facing the river. Excellent hotel and rooms are a great standard