06.11.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
12.10.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a lovely stay with you on our recent visit. Our breakfast on saturday morning was excellent, hot food served on a hot plate, and very tasty. On the Sunday morning it was a buffet where the plates were cold, and the food was also only tepid, and trying to serve yourself was difficult to reach across the counter. I do believe the staff were doing their best and appeared understaffed, there were a lot of uncleared tables, and this at 10am. Despite that we enjoyed our stay and would come back again to at the Court Yard Hotel.
11.10.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Only stayed 1 night for a party but a beautiful venue, lovely breakfast before we departed. Definitely recommend a stay.
24.09.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We were a bit disappointed you no longer served Guinness and Steak pie, but otherwise we were as pleased as our previous stays. To be sure, we will stay at the Court Yard again on our next trip to Ireland.
12.09.2016
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Can't comment on the food, as I ddin't go to the restaurant, but everything else was fine. Staff was exceptionnally friendly, helpful and efficient.
Upgrade to executive room was much appreciated - we always enjoy our stay at the Courtyard and have booked again next month. Food, accommodation and location are excellent but the warmth of your welcome is the key thing which keeps us coming back!