15.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
02.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
01.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
The only negative comment I had on the maintenence is that there was a strong smell of cigerettes in the bedroom and the hall also. I was staying in Room No 205. The lady that was in reception when I was checking out was extremely friendly and gave a really good impression of the hotel. She is a great asset to your staff
01.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Had a brilliant stay at the Courtyard Hotel. P.J. on reception went above and beyond to ensure we were looked after. All the staff were very friendly and it was well worth the visit for the hospitality we received alone. We will definitely be back to stay, as we have not stopped talking about it since we came home! Expect to see our friends and family from Newry & Mourne! 12/10 :)
26.01.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
excellant service and a gorgous hotel in a brillant location.