13.03.2011
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
11.03.2011
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Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Reception staff were very accommodating when I asked for additional time in my room the next day to enable me to complete some very important work.
07.03.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had an absolutely brilliant stay. The room was lovely. The staff at reception went out of their way to assist us and the food and service at the restaurant was exceptional. Thank you to all who made our stay so enjoyable.
21.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Parking was awkward as there was none available. Had to keep moving car. Room was lovely but too warm. Staff were fantastic, very friendly and helpful. Restaurant was lovely. I was overcharged for my stay which was unfortunate. Overall stay was very enjoyable!
21.02.2011
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Owen at the front desk couldn't have been nicer or more helpful nothing was to much trouble for him.
i would diffenately recommend your hotel to my colleagues upon thier travel to Lexlipe. thanks for the great hospitality. Maisoon el Hakim